BPO Expert Says Jamaica Remains In An Advantageous Position

• Jamaica remains in an advantageous position in the business process outsourcing (BPO) industry. The principal of Ryan Strategic Advisory (RSA), Peter Ryan, said for North American investors, Jamaica is an attractive option and will remain so going into the second half of this year and definitely 2021.
• “I think that the efforts on the part of the trade association, the Government, as well as individual players working together, [are] truly paying off, and with such a focus on business continuity, certainly alongside that of quality and the ability to deliver quality interactions, Jamaica is certainly in a position of advantage,” he added.

(Source: JIS)