Local Entrepreneurs Encouraged to Seize Opportunities at Outsource2Jamaica Conference

• Local entrepreneurs are being encouraged to participate in and engage with brokers and buyers during the Outsource2Jamaica 2025 (O2J2025) Conference, slated for the Montego Bay Convention Centre in St. James on April 10.
• The annual event, to be held under the theme ‘Driving Excellence: Talent, Technology and Transformation’, is expected to showcase Jamaica’s immense potential as a hub for business process outsourcing (BPO), knowledge process outsourcing (KPO) and information technology-enabled services (ITES).
• Speaking during a recent Jamaica Information Service (JIS) ‘Think Tank’, Vice President for Business Process Outsourcing (BPO) and Logistics at the Port Authority of Jamaica, Gloria Henry, highlighted the growth opportunities available in the BPO and allied industries for both current participants and newcomers to the sector.
• Ms. Henry noted the positive outcomes resulting from buyers previously engaging with industry service providers in Jamaica and subsequently deciding to establish their centres.
• “We have been able over the years to generate over half a million US dollars per year out of some of these transactions, and close to half a billion dollars in investment has been, so far, outsourced to Jamaica,” she said.
• Ms. Henry acknowledged that “there are a number of entrepreneurs who are looking at the industry, seeing the opportunities and may be a little reluctant to get in”. Consequently, she said the conference “is an opportunity for them to engage with brokers and buyers”.

(Source: JIS)